Our Story (old) | DocuPet Partnerships

Pets without proper identification go to shelters

Costs to operate and manage shelters are higher than ever, and resources are tight

Pet licenses are your way of helping

We made a special tag that helps your pet get home and keeps them out of the shelter

Which opens up vital space and resources for the shelter animals that truly need it

Why we're here

When we learned that up to 60% of local animal welfare funding comes from license sales but that just 13% of pet owners comply with mandatory registration laws, our mission was born.

Since 2013, DocuPet has partnered with local shelters and communities to increase pet license sales, decrease workload, and build programs that reduce shelter stays.

By providing pet owners with better pet tags, a free lost pet service, and lots of information about pet care in their community, we make sure that pet license registration is now as valuable to them as it is to local animal welfare.

We come to work each day to make pet licensing a joy for pet owners, a breeze for administrators, and a significant funding source for animal welfare providers. We believe by redefining and modernizing pet licensing we can help provide a safe and happy home for every pet, and we’re just getting started.

DocuPet was created not just to improve the pet licensing experience, but to redefine the process entirely. We've made licensing easy and valuable for everyone. Our reason why is simple: because our pets, communities and shelters deserve it.

For the pet owner:

Offering a simple experience for licensing a pet throughout their life while providing added value through products and services complementary to pet ownership.

For the administrator:

Providing a turnkey solution that allows for a streamlined and automated licensing program which yields positive results year over year.

For the community:

Keeping local pets safe and identifiable while providing local animal welfare programs with the funds and resources they need through an improved pet licensing program.

So, how do we do it?

We built an easy online experience for pet owners like you

No more trips to City Hall, no more mailed in forms, no more inexplicit websites. We've built an uncomplicated step-by-step process for pet owners to license their pets in just a few clicks. Required documents may be easily uploaded via photo or file attachments and payment is securely processed online. More than one pet? No problem, we give owners the option to license as many pets as possible all within the same transaction.

We’ve made pet tags fun and valuable

Not only do our (super cute) tags double as your pet’s official license, they are equipped with our free HomeSafe 24/7 lost pet service and linked to your pet’s secure online profile. Available in over 200 exclusive styles, or create your very own design!

We collect license revenue for 100% allocation to your community

Let us repeat that, DocuPet never takes a cut from licensing revenue, we simply provide administrators with an easy way to collect license fees which always go right back into the communities SDHS serves These fees help to support crucial local animal welfare initiatives that are keeping local animals in need, as well as your own pet, safe.

We’re freeing up time, money, and resources for administrators

DocuPet takes on the burden administrators face not only to free up resources, but to bring in more revenue for the communities they serve. An efficiently run program amounts to more time, energy and money available for the other critically demanding animal welfare-related tasks at hand. Our one-of-a-kind software solution helps them do this.

We put in the work and expertise to overcome the pet licensing issue because the more communities we serve, the more pets we can save. Together.

DocuPet is an awesome service! It makes licensing your dog so much easier than having to contact the city every year. We love that there are so many designer tag options instead of having to wear the plain city tag that is offered with the license!

- Megan T

We love this! Knowing there is a database that can log all of the important information about our pet and that alerts will be sent out if they become lost eases our mind.

- @sprocket_schnoodle

My girl is 6 years old and I've had her registered with DocuPet all along. Great service they provide.

- Cathy M.

Great company and service. You get a lot of benefits from your pet license that did not exist before plus it helps fund the shelters. Keep up the good work DocuPet.

- Brock B.

Our Pack

We at DocuPet are a diverse group of individuals that have a shared passion for using technology and the latest business best practices to create new efficiencies. We love bringing innovative solutions and thinking to the industry that can benefit all stakeholders from our four-legged friends and their pet parents to our Safe&Happy partner organizations and local government offices.

Our team consists of more than 50 members who bring a breadth of experience from the public sector, agency, start-up and corporate retail environments. This team works closely in cross-departmental teams to ensure our partners’ needs are met.

Our departments include:

Relationship Development and Management
Customer Care and Partner Support
Data and Record Management
Fulfillment Operations

Marketing and Communications
Software Development
Finance and Reporting

We are located in offices and our homes all across North America which helps us service our geographically-diverse partners. We’re certainly not new to video calls within our team, and thanks to 2020, neither are any of our partners! We look forward to seeing you online any time you wish to reach us!