No chasing tails, we’ll cut to the chase: administrators need more money.
Licensing programs provide crucial revenue for community initiatives. More pets licensed of course equates to more registered, identifiable pets in the community kept out of shelters, but it also means more money poured into important local programs.
The problem? Across North America, less than ¼ of all pet owners are licensing.
Even when licenses are required by law and measures like citations and late fees are in place. Since our mission is “a safe and happy home for every pet” this widespread problem kept us up at night. So we decided to do something about it.
We didn't just create the solution, we perfected it.
Since 2013 we’ve been crafting and correcting an easy-to-use platform for administrators and pet owners alike that makes licensing a breeze. The result? Administrators are spending 38% less than ever before and license sales are up by 44%. The question administrators are asking shouldn’t be “how will we operate with this limited budget?” it should be “what are we going to do with these extra funds?” It’s not a pipe dream, it’s a reality, and we can help you get there.
DocuPet is the top dog for successful pet licensing programs.
We’re not here to “move the needle”, we’re here to thrust that needle off the gauge and reach new heights. Through years of experience, we’ve learned what it takes not only to improve compliance and revenue, but to transform pet licensing into an undeniable triumph for the entire community. The end result will always be more pets helped through appropriate funding and resources - a constant driver behind all the work we do.
What we offer
For Administrators
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A comprehensive licensing administration system
- Fully-outsourced notice-to-license communications
- Mail-in order and Rabies Vaccination Record processing
- Multilingual customer service and partner support
- Financial and Performance Management and Reporting
- Donation collection and new donation revenue (20% of designer tag sales are donated back to partners!)
- Marketing support including PR, promotional materials and community canvassing support
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All at a super-low fixed monthly fee
For Pet owners
- License tags that aren’t boring (and double as a pet’s official license)
- Our free HomeSafe™ 24/7 lost pet service
- An easy-to-use branded online licensing portal for registration, document management and profile management
- Multi-channel renewal reminder communications
- Built-in support for local animal charities
Our Partners
We’re making tails wag with over 76 dedicated partners across North America.
Don’t just take our word for it. Here’s what some of our partners have to say:
"Docupet has allowed us to increase our licensing revenue, while at the same time freeing up our staff to complete other important tasks at the City of Sacramento Front Street Animal Shelter. In addition, the Docupet portal is more user friendly than our previous licensing software, decreasing complaints and improving customer satisfaction."
Phillip Zimmerman
Animal Care Services Manager
Front Street Animal Shelter - City of Sacramento
"Here in Kern County, we have historically struggled to improve license compliance. The resources it takes to manage a comprehensive licensing program for a large county like ours, with the socioeconomic diversity that we have, has always been hard to come by. DocuPet has been a compliance multiplier to date. Our license sales are up significantly, and our team is now able to focus on other important animal welfare provision efforts. DocuPet's team is a joy to work with, and they continue to bring new tools and new innovations to us and to our residents. I recommend DocuPet to my peers in the industry whenever I get a chance - it's been a game changer for us and we're so excited about what lies ahead!"
Nick Cullen
Director
Kern County Animal Control
"We have run a successful licensing program for years and had been utilizing a custom-built program that our communities and our need for technological advances outgrew. Since implementing the DocuPet solution, not only have our sales increased, but we now also have a customized licensing canvassing program which has provided a significant improvement to our manual processes. DocuPet has provided an efficient licensing and pet reunification system that has streamlined licensing for our 1 million residents while enabling our staff to focus on providing resources and enhancing customer service all around."
Nikole Bresciani
President/CEO
Inland Valley Humane Society & S.P.C.A.
"Partnership with DocuPet has allowed us to offer an accessible licensing service to our pet owners as well as simple, easy-to-use tools for our field officers and shelter partners. Pet owners receive lost pet services and our staff saves hundreds of hours each year and the massive increase in license sales has provided us with much-needed revenue to enhance our animal welfare services."
Doug Godfrey
General Manager, Operations
City of Guelph