Our Story

When we learned that up to 60% of local animal welfare funding comes from license sales but that just 13% of pet owners comply with mandatory registration laws, our mission was born.

Since 2013, DocuPet has partnered with local shelters and communities to increase pet license sales, decrease workload, and build programs that reduce shelter stays.

By providing pet owners with better pet tags, a free lost pet service, and lots of information about pet care in their community, we make sure that pet license registration is now as valuable to them as it is to local animal welfare.

We come to work each day to make pet licensing a joy for pet owners, a breeze for administrators, and a significant funding source for animal welfare providers. We believe by redefining and modernizing pet licensing we can help provide a safe and happy home for every pet, and we’re just getting started.

Our Team

We at DocuPet are a diverse group of individuals that have a shared passion for using technology and the latest business best practices to create new efficiencies. We love bringing innovative solutions and thinking to the industry that can benefit all stakeholders from our four legged friends and their pet parents, to our Safe&Happy partner organizations and local government offices.

Our team consists of more than 40 members who bring a breadth of experience from the public sector, agency, start-up and corporate retail environments. This team works closely in cross-departmental teams to ensure our partners’ needs are met. Our departments include:

  • Relationship Development and Management
  • Customer Care and Partner Support
  • Data and Record Management
  • Fulfillment Operations
  • Marketing and Communications
  • Software Development
  • Finance and Reporting

We are located in offices and our homes all across North America which helps us service our geographically-diverse partners. We’re certainly not new to video calls within our team, and thanks to 2020, neither are any of our partners! We look forward to seeing you online any time you wish to reach us!

Our Partners

We’re thrilled to partner with so many amazing organizations across North America that share in our mission to help pets find (and get back to) safe and happy homes. Through 2021, we have rolled our program out to more than 50 communities across the continent.